Please note that Adobe changed their licensing model from Serial Number Licensing to a Named User Licensing (NUL) and a Shared Device Licensing (SDL) model. The original expiry dates for Adobe Creative Cloud licenses were either November 30th, 2018 or February 29, 2019 with a 1 year license renewal period.
If you receive an expiry notification please submit a ticket to UBCOIT at helpdesk.ok.ubc.ca.
Or contact our service desk at 79000. Please note that due to volume of calls we may have to schedule updates at a later date and time and may not be able to complete over the phone.