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IT Helpdesk closed until 7:30am on January 4th

The IT Helpdesk will be closing at 10:30am and will not be reopening until 7:30 am on January 4th. Happy Holidays and a safe New Year from everyone in IT, Media & Classroom Services.

UBC Okanagan – Phone System Maintenance December 20, 2015 13:00 – 13:30 PT

Maintenance on the Okanagan campus phone system will be performed between 1:00PM and 1:30PM on Sunday December 20th. Calls between the Okanagan and the Vancouver campus will not be impacted. All other incoming and outgoing calling will be down during t…

ITServices Holiday Open House Dec 17th, 1-4pm

ITServices Holiday Open House Dec 17th, 1-4pm

IT, Media & Classroom services is proud to host our annual Open House on Thursday, December 17th from 1:00-4:00PM.  For those of you that have never attended, we do our Christmas celebration a little different…not only will there be fantastic [not exaggerating], hot, self-catered food, we also have a number of great games. Margarita bar with virgin cocktails […]

SPSS License Server Access Restricted Dec 14th – VPN to be required for off-campus access

Update 2015.12.14 @ 17:55 – the issue with access from the Vancouver campus was found to be a missing firewall rule. This rule was visually verified and put into production when the SPSS license server restriction was placed into effect at 16:00 today, but was missing from the production firewall when it was re-checked at […]

[Resolved] Google/Youtube and related sites slow to load or unresponsive

Update 2015.11.30 @ 13:00 – our upstream provider has not given us any updated information with regards to this traffic congestion issue. Our internet link is quite congested at the moment, so users may experience slower than usual internet access. This is a shared resource with finite capacity, and we are doing our best to manage it within those limits.