By Erin Trifunov on February 28, 2020
UBC is working to create a more consistent IT experience for faculty and staff through our IT Service Integration project. This three year project was initiated in 2019 to drive service improvements through the integration and alignment of IT services between the Vancouver and Okanagan campuses. As a first step, the UBC IT Okanagan Service […]
Posted in Client Services, General, IT Business Services | Tagged Campus-Wide Login, Computer Labs, Software
By Operations Centre on February 27, 2020
On February 27, 2020, 20:00 PT – 21:00 PT, UBC IT will perform system maintenance on the UBC Faculty and Staff Email (FASmail) Service. No user impact is anticipated during the maintenance window.
Posted in General, IT Infrastructure | Tagged Email
By Operations Centre on February 25, 2020
Please be advised of the upcoming UBC Digital Signage Service Maintenance window on February 27, 2020, 18:00-20:00 PT Service impact during the above maintenance window: – Management of content, scheduling and player nodes via the CoolSign Network Manager application will not be available. – Signage displays will continue to play scheduled content that has been […]
Posted in General, IT Infrastructure
By Operations Centre on February 25, 2020
On March 1, 2020, 08:00 – 10:00 PT, UBC IT will perform system maintenance on the UBC Faculty and Staff Email (FASmail) Service. No user impact is anticipated during the maintenance window.
Posted in General, IT Infrastructure | Tagged Email
By Operations Centre on February 24, 2020
Update: February 24, 2020, 12:22 PT We continue to have connection issues for a significant number of websites. It has been determined that connectivity to these affected sites is intermittent. If a site you are trying to access appears offline, it is recommended that you wait a few minutes before your next attempt […]
Posted in General, IT Infrastructure | Tagged Websites & Applications
By Operations Centre on February 24, 2020
We are currently experiencing issues with applications that make use of Java Web Start not loading.
Applications affected include SISC, BBAE, Curriculum Management, Faculty Course Management and Standard Timetable Admin.
UBC IT technicians are curren…
Posted in General, IT Infrastructure
By Operations Centre on February 20, 2020
A number of emails have been erroneously sent to a number of people with the subject “Sandbox: Cancelled Tuition Waiver” sent by a Deloitte.ca email address. Please note that these messages were sent in error and no tuition waivers have actually been cancelled.
Posted in General, IT Infrastructure | Tagged Email, Security
