Research Drive Migration: Jan 2nd to 4th, 2021

As part of UBC IT’s ongoing hardware refresh, on January 2nd, the Research Drive (“P: Drive”) will be migrated to upgraded hardware to ensure continued performance and reliability. This process will change the mapped location of the P: Drive. UBC managed computers will require a reboot of your personal or research machine to update the drive mapping.  If you own custom–built, isolated […]

Adobe Software Outage, May 27, 2020 (Resolved)

UPDATE: 2:00PM – Adobe is reporting that the services that impact our use on campus are now resolved. There may be lingering issues with “Platform Core Services” which may impact licensing – if you continue to experience issues, please monitor the Adobe status page for final resolution here: https://status.adobe.com/ ORIGINAL POST: The cloud-based Adobe software suite […]

Sunday, March 29 at 06:00-06:30 AM – Planned Network Maintenance in ASC

On Sunday, March 29 at 06:00-06:30 AM, IT services will be performing network maintenance in ASC. Network services (including phones) will experience a short disruption during this time frame as we upgrade network equipment. Thank you for your patience. If you have any questions, please contact the service desk.  

Virtual Private Network (myVPN) Software Upgrade March 25, 2020, 14:00-15:00 PT

The Cisco AnyConnect software used to access UBC’s Virtual Private Network (myVPN) on Windows, MacOS and Linux will be upgraded to version 4.8.02042 on March 25, 2020 from 14:00-15:00 PT. The new software will automatically prompt users to upgrade the next time they launch their current version of AnyConnect and sign onto ‘myvpn.ok.ubc.ca’. No reboot […]

Multiple websites not loading February 24, 2020

RESOLVED: Multiple websites not loading February 24, 2020, 15:45 PT

BCNET Internet Services Disruption (Planned Maintenance) Sunday January 12 2020, 06:30-07:30 PT

BCNET Internet Services Disruption (Planned Maintenance) Sunday January 12 2020, 06:30-07:30 PT

BCNET will be performing network maintenance from 06:30 to 07:30 PT Sunday January 12, 2020. RESNET, local campus services (file shares, computer logins) and Eduroam wireless access at Kelowna General Hospital will not be affected by this maintenance. However, internet access and access to major services (HR, Finance, SIS, Canvas, TeamShare, WorkSpace, learning tools, etc.) […]

Okanagan Campus Internet Services Disruption (Planned Maintenance) Friday December 27 2019, 10:00-11:00 PT

UBCO IT and BCNET will be performing maintenance on the campus network. This will result in a brief outage for internet services across campus between 10:00 AM PT to 11:00 AM PT.