IT Support for 2020-21 Term 2 Start-up 

IT Service Desk Operations IT Equipment Needs Printers Zoom Accounts Remote Teaching & Learning Student Support IT Service Desk Operations Walk-ins Please note our Service Desk is not yet open for unscheduled in person walk-ins. On-site (in person) appointments can be scheduled by submitting a request by phone (250-807-9000) or online using the UBC Self-Service Portal (“Get Help”). Phone / online support […]

UBC IT Okanagan Online Helpdesk is moving!

UBC IT Okanagan Online Helpdesk is moving!

With the launch of Workday on November 2, both UBC IT Okanagan's online ticketing system and UBC Okanagan's Centre for Teaching and Learning (CTL) Helpdesk have joined the Integrated Services Centre on the UBC Self-Service Portal (cwl login required). The intent of these changes is to provide an improved level of coordination and services to the […]

Message from the CIO - August 2020

Message from the CIO - August 2020

August 31, 2020 August marks the sixth month since UBC transitioned to remote teaching, learning, and working in response to the COVID-19 pandemic. September preparedness this year has taken on a very different pace within the OCIO and UBC IT as a result of converging priorities and supporting the remote experience in addition to the usual […]

UBC IT Community Update - July 30, 2020

UBC IT Community Update - July 30, 2020

Read this month's news from Jennifer Burns, Associate Vice-President, Information Technology & Chief Information Officer, including details on: Implementation of Microsoft Teams (MS Teams) and OneDrive Remote Access to Application Software and Computer Lab Resources Discounted Vendor Packages for Students Internet Connectivity Improvement for International Students  Relaxed FIPPA Data Residency Requirements Extended Read the full […]

Register for 2020 UBC Research Computing Summer Sessions

Interested in high-performance computing? Want to learn a new programming language? UBC Advanced Research Computing (ARC) is hosting the 4th annual UBC Research Computing Summer Sessions from August 17th-28th, 2020. This year, the program will be offered virtually in the form of a series of webinars and hands-on online workshops. The Summer Sessions are free […]