By Operations Centre on February 25, 2021
We experienced a network outage to parts of the Science building at the Okanagan campus this afternoon between 12:50 and 15:45 PT, affecting various floors and departments. The issue has been resolved by our technicians. If you are experiencing any further issues please contact the Okanagan Campus IT Help Desk on 250-807-9000.
Posted in IT Infrastructure
By Operations Centre on February 23, 2021
The Integration Enablement Centre (IEC) Cache & Events Services will undergo maintenance from February 24, 2020, 10:00 – February 25, 2020, 16:00 PT. There is not expected to be any outage. Systems using Cache or Events processing may receive a larger than normal volume of events during this time.
Posted in General, Workday
By Operations Centre on February 23, 2021
The SIS Production Database (SISPROD) and SIS Production applications will be unavailable from 3am-4:30am on Friday February 26, 2021 as a database O/S patch is performed. All applications that interact with the database will be disabled during this ti...
Posted in General, IT Infrastructure
By Operations Centre on February 23, 2021
The Cisco AnyConnect software used to access UBC’s Virtual Private Network (myvpn.ubc.ca, and myvpn.ok.ubc.ca) on Windows, MacOS and Linux will be upgraded to the latest version on February 24, 2021 from 17:00-17:30 PT. The new software will automatically prompt users to upgrade the next time they launch their current version of AnyConnect and sign onto […]
Posted in General, IT Infrastructure
By Operations Centre on February 23, 2021
The Integration Enablement Centre (IEC) Financial Services will undergo maintenance on February 24, 10:00 – February 25, 16:00 PT. During this time there may be a brief interruption to the service whilst updates are performed.
Posted in General, Workday
By Operations Centre on February 23, 2021
EduCloud Dashboards (Operations Manager) will be undergoing maintenance on February 24, 2021 from 09:00-17:00 PT. During this window, access to the dashboards will be intermittent. There will be no impact to running virtual machines or your ability to ...
Posted in General, IT Infrastructure | Tagged BCNET, Servers & Storage
By Operations Centre on February 23, 2021
The Okanagan Campus CMS (WordPress) platform will undergo maintenance on Feb 23, 2021 between 17:30 and 18:00 PT. Websites will be unavailable during this period. Site administrators are asked to refrain from making site updates or content additions during this time. If you have any questions or concerns, please contact the Okanagan campus Web and […]
Posted in General, IT Infrastructure | Tagged Websites & Applications
By Operations Centre on February 23, 2021
UBC IT will be conducting maintenance on its DNS servers on February 23, 2021, from 17:00 and 23:59 PT. Access to myDNS GUI may be intermittent during this time.
Posted in General, IT Infrastructure
By Operations Centre on February 23, 2021
Web Services’ vendor, Platform.sh, will be performing platform maintenance to release the latest features, bug fixes, and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, each project will be reallocated resulting in a short interruption. Integrations and webhooks may temporarily fail during the maintenance. The list […]
Posted in General, IT Infrastructure | Tagged Websites & Applications
By Operations Centre on February 23, 2021
Web Services’ vendor, Platform.sh, will be performing platform maintenance to release an underlying software upgrade. All projects and environments will continue to function during the upgrade; however, at one point, the Console User Interface will be unavailable for about 1 minute. The list of sites affected includes but is not limited to: continuingstudies.sauder.ubc.ca events.pharmacy.ubc.ca events.sbqmi.ubc.ca […]
Posted in General, IT Infrastructure | Tagged Websites & Applications
