By Erin Trifunov on January 5, 2021
IT Service Desk Operations IT Equipment Needs Printers Zoom Accounts Remote Teaching & Learning Student Support IT Service Desk Operations Walk-ins Please note our Service Desk is not yet open for unscheduled in person walk-ins. On-site (in person) appointments can be scheduled by submitting a request by phone (250-807-9000) or online using the UBC Self-Service Portal (“Get Help”). Phone / online support […]
Posted in Bulletins, Classroom Services, Client Services, General
By Erin Trifunov on October 7, 2020
With the launch of Workday on November 2, both UBC IT Okanagan's online ticketing system and UBC Okanagan's Centre for Teaching and Learning (CTL) Helpdesk have joined the Integrated Services Centre on the UBC Self-Service Portal (cwl login required). The intent of these changes is to provide an improved level of coordination and services to the […]
Posted in Bulletins, Client Services, Department News, General
By Erin Trifunov on July 30, 2020
To prepare for the launch of Workday this fall, UBC IT Okanagan will be retiring the buyIT technology equipment purchasing portal on August 1, 2020. Staff and faculty can continue to request quotes or purchase items such as computers, software and technology accessories by submitting a ticket to the IT helpdesk at helpdesk.ok.ubc.ca. Staff and […]
Posted in Bulletins
By Andy Fehr on March 20, 2020
March 26th, 2020 - With the recent announcement by the University of the need to take additional measures to support social distancing in response to the COVID-19 pandemic, the UBC Okanagan IT Help Desk walk-in facility is closed until further notice. Customers can contact us via our ticketing system online at helpdesk.ok.ubc.ca or phone at […]
Posted in Bulletins, Client Services, General
