Department News

UBC IT Okanagan Online Helpdesk is moving!

UBC IT Okanagan Online Helpdesk is moving!

With the launch of Workday on November 2, both UBC IT Okanagan's online ticketing system and UBC Okanagan's Centre for Teaching and Learning (CTL) Helpdesk have joined the Integrated Services Centre on the UBC Self-Service Portal (cwl login required). The intent of these changes is to provide an improved level of coordination and services to the […]

Message from the CIO - August 2020

Message from the CIO - August 2020

August 31, 2020 August marks the sixth month since UBC transitioned to remote teaching, learning, and working in response to the COVID-19 pandemic. September preparedness this year has taken on a very different pace within the OCIO and UBC IT as a result of converging priorities and supporting the remote experience in addition to the usual […]

UBC IT Okanagan Website Redesign Launch - July 16, 2020 15:00-17:00

UBC IT Okanagan will be launching a redesigned it.ok.ubc.ca website on July 16, 2020 15:00-17:00. During this maintenance period, the it.ok.ubc.ca website may be unavailable intermittently.

UBCO Network Outage - RESOLVED

UBC Okanagan Network Outage – August 8th, 2015 3:00 PT UBC Okanagan experienced a network outage between 12:19 – 12:36 and again at 13:18. The network came back up but is now experiencing issues as of 2:50. The following services are being  impacted intermittently.... access to network data storage, network printing, phone services, any UBCV provided services, email […]

ITServices Holiday Open House Dec 17th, 1-4pm

ITServices Holiday Open House Dec 17th, 1-4pm

IT, Media & Classroom services is proud to host our annual Open House on Thursday, December 17th from 1:00-4:00PM.  For those of you that have never attended, we do our Christmas celebration a little different...not only will there be fantastic [not exaggerating], hot, self-catered food, we also have a number of great games. Margarita bar with virgin cocktails […]

buyIT - Join us on 27th Nov or 1st Dec to learn all about the new IT Purchasing Portal!

buyIT is the new IT, Media and Classroom Services purchasing portal which allows you to browse and purchase UBC Okanagan supported technologies. Join us to learn more! When: Friday 27th November, 9am / 10am / 11am Tuesday 1st December, 9am / 10am /11am Where: IT Innovation Lab, ADM013 No RSVP Required; Hope to see you […]

Access Issue to Departmental Network Shares (Resolved)

Please note the server hosting most departmental shares is being restarted to fix the ongoing issues access departmental network shares.  We estimate this should be back online in 15 minutes.