By Operations Centre on January 21, 2021
There was a brief disruption with the FASmail service on January 21, 2021 from 09:45-10:00 PT. Approximately 500 users would have been unable to access their mailboxes during this time. The issue has been resolved and service has been fully restored.
Posted in General, IT Infrastructure | Tagged Email
By Operations Centre on January 20, 2021
Workday will be unavailable at the following times on January 21, 2021 for unplanned maintenance.
Non-production tenants starting at 01:00 PT
Production tenant starting at 02:00 PT
The anticipated maintenance window is 30 minutes.
Posted in General, IT Infrastructure, Workday
By Operations Centre on January 20, 2021
We will be performing maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) on January 20, 2021, from 12:00-14:00 PT. No outages to virtual machines or the management portal are expected.
Posted in General, IT Infrastructure | Tagged Servers & Storage
By Operations Centre on January 20, 2021
The Okanagan campus RemoteLabs services will undergo maintenance on Wednesday January 20, 2021 between 22:00-23:59 PT. During this time students may encounter a brief period where login to the service will be unavailable. This disruption would be < ...
Posted in General, IT Infrastructure
By Operations Centre on January 19, 2021
UBC IT NMC will be conducting maintenance on its DNS servers on January 27, 2021 between 18:00 and 23:59 PT.
Access to myDNS GUI may be intermittent during this time.
Posted in General, IT Infrastructure
By Operations Centre on January 19, 2021
On January 23, 2021, 08:00 PT to January 24, 2021, 23:00 PT, UBC IT will perform system maintenance on the UBC Faculty and Staff Email (FASmail) Service. No user impact is anticipated during the maintenance window.
Posted in General, IT Infrastructure | Tagged Email
By Operations Centre on January 19, 2021
On January 23, 2021, 08:00 PT to January 24, 2021, 23:00 PT, UBC IT will perform system maintenance on the UBC Student Email Service. No user impact is anticipated during the maintenance window.
Posted in General, IT Infrastructure | Tagged Email
By Operations Centre on January 19, 2021
The ServiceNow Data Access Request Framework will be undergoing an update on January 21, 2021, 09:00-12:00 PT.
No downtime or service disruption is expected for this change.
Posted in General, IT Infrastructure