IT Infrastructure

Okanagan campus Science Building network issue February 25, 2020, 12:50-15:45 PT

We experienced a network outage to parts of the Science building at the Okanagan campus this afternoon between 12:50 and 15:45 PT, affecting various floors and departments.  The issue has been resolved by our technicians.  If you are experiencing any further issues please contact the Okanagan Campus IT Help Desk on 250-807-9000.

SIS Applications and Database Maintenance – February 26, 2021 03:00-04:30 PT

The SIS Production Database (SISPROD) and SIS Production applications will be unavailable from 3am-4:30am on Friday February 26, 2021 as a database O/S patch is performed. All applications that interact with the database will be disabled during this ti...

Virtual Private Network (myVPN) Software Upgrade February 24, 2021, 17:00-17:30 PT

The Cisco AnyConnect software used to access UBC’s Virtual Private Network (, and on Windows, MacOS and Linux will be upgraded to the latest version on February 24, 2021 from 17:00-17:30 PT. The new software will automatically prompt users to upgrade the next time they launch their current version of AnyConnect and sign onto […]

UBC IT DNS Maintenance February 23, 2021, 17:00-23:59 PT

UBC IT will be conducting maintenance on its DNS servers on February 23, 2021, from 17:00 and 23:59 PT. Access to myDNS GUI may be intermittent during this time.