Client Services

Lunch & Learn: Using MS Teams @ UBC

Lunch & Learn: Using MS Teams @ UBC

UBC IT is decommissioning Skype for Business (UBC Collaboration Suite) on May 31, 2021. All remaining accounts will be automatically switched to Microsoft (MS) Teams to continue supporting your collaboration needs. MS Teams enables chat, video conferencing, and collaborating in real-time on documents. MS Teams Training for UBCO Staff & Faculty If you’d like to […]

May 2021 IT Update: IT Equipment and New Hires – Early Resumption Planning Tips

While the university is currently determining the approach and guidelines for the resumption of onsite teaching and learning, we wanted to highlight a few things to help you better prepare for any IT equipment purchases or new hires you may need for fall. We will provide additional information and resources to support your resumption planning when further details are confirmed.  IT Accounts & […]

A Guide to Using MS Teams at UBC

A Guide to Using MS Teams at UBC

UBC IT is decommissioning Skype for Business on May 31, 2021.  To continue to support your collaboration needs, everyone will be moved to Microsoft Teams. Microsoft Teams is a collaboration tool that was launched for UBC August 2020 to allow UBC groups to create content and share information that they need to work together. MS Teams […]

New Name and Website for UBCO IT

New Name and Website for UBCO IT

The UBC Okanagan department formerly known as IT, Media & Classroom Services has been re-named to UBC Information Technology (IT) Okanagan. This name change reflects a more integrated and aligned approach to IT services between the two campuses. We may have a new name but it’s still the same, local support team to help with all of your […]

IT Support for 2020-21 Term 2 Start-up 

IT Service Desk Operations IT Equipment Needs Printers Zoom Accounts Remote Teaching & Learning Student Support IT Service Desk Operations Walk-ins Please note our Service Desk is not yet open for unscheduled in person walk-ins. On-site (in person) appointments can be scheduled by submitting a request by phone (250-807-9000) or online using the UBC Self-Service Portal (“Get Help”). Phone / online support […]

UBC IT Okanagan Online Helpdesk is moving!

UBC IT Okanagan Online Helpdesk is moving!

With the launch of Workday on November 2, both UBC IT Okanagan’s online ticketing system and UBC Okanagan’s Centre for Teaching and Learning (CTL) Helpdesk have joined the Integrated Services Centre on the UBC Self-Service Portal (cwl login required). The intent of these changes is to provide an improved level of coordination and services to the […]