Client Services

IT Service Desk back to regular hours

Effective Monday, August 22nd the IT Service Desk will resume our regular hours of 7:30 am to 7:30 pm.  

[RESOLVED] Service Disruption - Campus Departmental Shares [K: Drive]

Update 2016.08.19 @ 12:05 PT - Server is back online.  You may need to log out and log in again in order to have the K: drive re-appear.  If you encounter any file corruption, or loss of data, please contact our service desk at 79000 immediately. The nkc-ssc server is currently down due to disk […]

UBCO Network Outage - RESOLVED

UBC Okanagan Network Outage – August 8th, 2015 3:00 PT UBC Okanagan experienced a network outage between 12:19 – 12:36 and again at 13:18. The network came back up but is now experiencing issues as of 2:50. The following services are being  impacted intermittently.... access to network data storage, network printing, phone services, any UBCV provided services, email […]

Phone Services UBC Okanagan - RESOLVED

Phone service is currently down.  IT Infrastructures is currently working to restore service. This notice will be updated as information becomes available.

Updated look to Novell Client for Windows

Updated look to Novell Client for Windows

There is an updated look to the Novell Client for Windows workstations on Campus.  This client is now known as Micro Focus Client for Open Enterprise Server.  Currently this will only affect you if you get a new workstation or have your workstation re-imaged.  We will be looking into upgrading existing workstations to the latest […]

SPSS License Renewal Completed, v24 Now Available

Effective Friday, May 22nd @ 11:30am, our SPSS concurrent licenses have been renewed for SPSS v23.  In addition, SPSS v24 is now available.  Our complete list of licensed SPSS products is now: Advanced Statistics AMOS* Bootstrapping Categories Complex Samples Conjoint Custom Tables Data Preparation Decision Trees Direct Marketing Exact Tests Forecasting Missing Values Neural Networks Regression […]