By Ryan Pannell on June 14, 2017
Starting Monday June 19th at 2:00 PM, UBC Okanagan ITServices will be applying a new process to deliver a required certificate patch to all staff and faculty workstations running Windows. This new process will happen at network login. Clients will notice a black window appear briefly or appear with additional information being displayed depending on if […]
Posted in Client Services | Tagged cert, certificate, micro focus, novell, zcm, zenworks
By Aaron Heck on May 31, 2017
Effective Wednesday, May 31nd @ 1:34am, our SPSS concurrent licenses have been renewed for the following: SPSS v22 SPSS v23 SPSS v24 AMOS v22 AMOS v23 AMOS v24 SamplePower Visualization Designer Our complete list of licensed SPSS products is: Advanced Statistics AMOS* Bootstrapping Categories Complex Samples Conjoint Custom Tables Data Preparation Decision Trees Direct Marketing Exact […]
Posted in Client Services, Research Support |
By Aaron Heck on May 9, 2017
Starting on May 10, 2017, ITServices will be pushing out a security update to patch all managed UBC Okanagan Windows workstations. This patch allows Windows workstations to maintain secure communications to our campus workstation management software [ZenWorks]. macOS and OSX workstations do not require this patch. If there are any workstations in your area that are […]
Posted in Client Services
By Aaron Heck on May 3, 2017
Current Support Status: In Pilot
Until such time as complete compatibility has been assured, and all our vendors support this release of Windows, ITServices will not be performing upgrades or shipping new systems with Windows 10.
Posted in Client Services |
By Andy Fehr on March 31, 2017
As of April 2nd 11pm the UBCO campus ArcGIS license has now been updated to support client versions 10.1-10.5. *Please note the central UBCO license for ArcGIS is scheduled to be upgraded Sunday April 2nd between 10-11 pm. There will be a brief 10 minute outage where ArcGIS licenses will be unavailable until the […]
Posted in Client Services, General, IT Infrastructure, Research Support
By Aaron Heck on March 28, 2017
Our Microsoft Campus Agreement has been extended to include Microsoft Visio and Microsoft Project at no cost. This software is available for Windows only, and can be installed on supported equipment for instructional and research use. If you want this software, you can install it in minutes using our Self-Service Campus Licensed Software service. Or, if […]
Posted in Client Services, Research Support | Tagged Software
By Steve Rosco on March 21, 2017
Update 2017.03.22@02:18 - Service for network shares and logins has been restored. At this time, the only known outstanding issue is that students may be unable to see their home directories [F: drives] when logging in on student-accessible Macs on campus. We have received reports of some machines being unable to connect to network shared […]
Posted in Classroom Services, Client Services, IT Infrastructure | Tagged Outage, Service Disruption
By Andy Fehr on March 1, 2017
Please note there will be scheduled maintenance on one of our Okanagan Campus Web Servers, S109. This maintenance is scheduled for Friday March 3rd at 4pm. This maintenance window is expected to last between 10-30 minutes. Sites affected include any website on people.ok.ubc.ca and several others. Your website may be unavailable during this maintenance period […]
Posted in Client Services, IT Infrastructure, Web Services | Tagged Scheduled Maintenance
By Jill MacKenzie on February 15, 2017
The following network issue has been reported. Email, campus wide is currently down. Webmail.ok.ubc.ca is operational. As we are in the initial stages of assessing the problem no estimated time for a fix is available.
Posted in Client Services, IT Infrastructure
