By Aaron Heck on September 21, 2017
Current Support Status: General Availability
Windows 10 is now available by request. All new and re-imaged systems will also be receiving Windows 10.
Posted in Bulletins, Client Services |
By Aaron Heck on September 21, 2017
If you want to read more about what changes Windows 10 Creators Update brings, check out this blog post from Microsoft. Effective Thursday, September 21st, any new or re-imaged machine deployed by ITServices will be receiving Windows 10 Build 1703 - Creators Update. We are currently assessing how best to roll this update out to existing […]
Posted in Client Services |
By Andrew Alcantara on September 20, 2017
UPDATE [September-20-17 3:23 PM]: Dear merchants, We have scheduled an overnight release that will happen anytime between 03:00 - 06:00 PT tomorrow, to fix the refund issue. We do not expect an outage during this period, and the CBM ePayment service will still be available. If you experience any issues, please let us know by […]
Posted in Client Services, Web Services | Tagged Service Disruption
By Aaron Heck on September 18, 2017
Our campus licensing for Autodesk products has been updated extensively. Please see this knowIT article for more information on available Autodesk products. If you would like to request software for admin, instructional, or research purposes, or installation in any of our computer labs, please submit a ticket through our Helpdesk system. Students: Autodesk has always offered […]
Posted in Client Services, Research Support | Tagged Software
By Andrew Alcantara on August 17, 2017
August 17 4:30 PM - 5:00 PM PT The IT Helpdesk system (helpdesk.ok.ubc.ca) will be undergoing system maintenance on Thursday, August 17, 2017 from 4:30 PM until 5:00 PM PT. Customers and IT, Media and Classroom Services staff will be unable to enter or view tickets during this time. If you have any questions or need […]
Posted in Client Services | Tagged Service Disruption
By Ryan Pannell on June 14, 2017
Starting Monday June 19th at 2:00 PM, UBC Okanagan ITServices will be applying a new process to deliver a required certificate patch to all staff and faculty workstations running Windows. This new process will happen at network login. Clients will notice a black window appear briefly or appear with additional information being displayed depending on if […]
Posted in Client Services | Tagged cert, certificate, micro focus, novell, zcm, zenworks
By Aaron Heck on May 31, 2017
Effective Wednesday, May 31nd @ 1:34am, our SPSS concurrent licenses have been renewed for the following: SPSS v22 SPSS v23 SPSS v24 AMOS v22 AMOS v23 AMOS v24 SamplePower Visualization Designer Our complete list of licensed SPSS products is: Advanced Statistics AMOS* Bootstrapping Categories Complex Samples Conjoint Custom Tables Data Preparation Decision Trees Direct Marketing Exact […]
Posted in Client Services, Research Support |
By Aaron Heck on May 9, 2017
Starting on May 10, 2017, ITServices will be pushing out a security update to patch all managed UBC Okanagan Windows workstations. This patch allows Windows workstations to maintain secure communications to our campus workstation management software [ZenWorks]. macOS and OSX workstations do not require this patch. If there are any workstations in your area that are […]
Posted in Client Services
![[COMPLETED] ACM Upgrade Notice](https://news.ok.ubc.ca/it/files/2016/08/Carousel-Scheduled-Maintenance-300x136.png)
