Client Services

[RESOLVED] SPSS License Access Issue

The installation of a new license manager for SPSS has resolved the disconnection issue users were experiencing.  As of Thursday February 26th no interruption in service has been experienced. ITServices apologies for any inconvenience this may have caused.  We will be monitoring the SPSS activity to ensure the license manager is now stable.  If you […]

ChemBioOffice No Longer Licensed for Okanagan Users

Cambridgesoft, the makers of the ChemBioOffice suite, have changed their licensing.  UBC Okanagan is now considered a separate site from UBC Vancouver, which was not the case previously. Because of this, we are no longer covered under the UBC Vancouver license. Effective immediately, we can no longer install or renew this product.  Any users with […]

OSX 10.10 [Yosemite] Upgrade Now Available

We are pleased to announce that upgrades to OSX 10.10 [Yosemite] are now available by request.  There is no charge for this upgrade. If you are interested in upgrading your Mac to this latest version of OSX, please submit a ticket via the Helpdesk.  Be sure to include the asset tag number of the computer you want upgraded […]