Client Services

RESOLVED - UBCO Email Down

The following network issue has been reported. Email, campus wide is currently down. Webmail.ok.ubc.ca is operational. As we are in the initial stages of assessing the problem no estimated time for a fix is available.

Microsoft Windows 10 - Availability and Support

Current Support Status: In Pilot

Until such time as complete compatibility has been assured, and all our vendors support this release of Windows, ITServices will not be performing upgrades or shipping new systems with Windows 10.

***** Updated and action required ********* 'Windows has encountered a critical problem.'

We are again experiencing issues with machines receiving an error of "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now". Some users are able to log in successfully after multiple attempts. Our technician(s) are readdressing this new report and seeking a  resolution to the issue. As […]

FASmail Outage - External and Campus to Campus (RESOLVED)

Please note that currently external and campus to campus email is delayed.  Vancouver Exchange team is aware and currently investigating the issue.  No current eta for resolution at this time.