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Home / Scheduled Maintenance

Scheduled Maintenance

February 25, 22:00 – February 26, 04:00 PT – Planned Campus Telephone Network Maintenance

February 25, 22:00 – February 26, 04:00 PT – Planned Campus Telephone Network Maintenance

By Erin Trifunov on February 7, 2020

The telephone service provider for the UBC Okanagan campus will be doing planned network maintenance starting Tuesday February 25 22:00 until Wednesday February 26 04:00 PT. During this time, there may be telephone service interruption of up to 30 minutes for calls into and out of campus. 5 digit internal calls within the Okanagan campus […]

Posted in Client Services, General, IT Infrastructure | Tagged Outage, Phone, planned outage, Scheduled Maintenance, Service Disruption

Scheduled Network Storage Outage September 2 – 08:00 to 10:00 PT

By Steve Rosco on August 17, 2018

UBCO IT Services will be upgrading the file server for student home directories on the September long weekend according to the following schedule: Sunday Sept 2 from 8:00AM to 10:00AM – N19 – This will affect student users ‘F’ drive access (Personal Network File Storage) During the upgrade window the file servers will not be […]

Posted in IT Infrastructure | Tagged Scheduled Maintenance, Servers & Storage, Service Disruption

[COMPLETED] ACM Upgrade Notice

[COMPLETED] ACM Upgrade Notice

By Jamie Edwards on August 16, 2017

Update Scheduled for Thursday, August 17th

Posted in Client Services, Web Services | Tagged Scheduled Maintenance, Service Disruption, Upgrade Notice, Websites & Applications

ACM Upgrade Notice

ACM Upgrade Notice

By Vanessa J. Lomas on July 25, 2017

Update Scheduled for Thursday, August 17th

Posted in Client Services, Web Services | Tagged Scheduled Maintenance, Service Disruption, Upgrade Notice, Websites & Applications

Notice of Building Connection Work

By Steve Rosco on April 3, 2017

As part of the TLC building construction, all building connections that enter the Library building will be moved over the next 6 weeks. For some buildings, this will cause an outage for network, wireless and phones. Notification for individual buildings will go out for the specific day that the work will be completed. Thank you.

Posted in IT Infrastructure | Tagged Network, Phone, Scheduled Maintenance, Wireless

ACM Scheduled Maintenance – Sunday, March 26

By IT, Media and Classroom Services on March 22, 2017

There will be network maintenance on our Active Content Manager (ACM) server from Sunday March 26 at 11:00 PM to Monday March 27 at 3:00 AM.

Posted in Client Services, Web Services | Tagged ACM, Scheduled Maintenance, Service Disruption

Upcoming Server Maintenance – S109 (Complete)

By Andy Fehr on March 1, 2017

Please note there will be scheduled maintenance on one of our Okanagan Campus Web Servers, S109.  This maintenance is scheduled for Friday March 3rd at 4pm.  This maintenance window is expected to last between 10-30 minutes. Sites affected include any website on people.ok.ubc.ca and several others. Your website may be unavailable during this maintenance period […]

Posted in Client Services, IT Infrastructure, Web Services | Tagged Scheduled Maintenance

Scheduled maintenance: CBM ePayment: Removal of Cipher Vulnerability (Dec. 16th 2016 from 06:30 am to 08:00 am)

By Andrew Alcantara on December 15, 2016

Our latest Trustwave (PCI) scan had reported a cipher vulnerability exception to the ePayment server. We need to remove it immediately, before the next scan that will happen next week. We have removed the cipher on our test servers, and had passed several tests on the CBM test environments. In this regard, we plan to […]

Posted in Client Services | Tagged Scheduled Maintenance

UBC IT Bronze Shared Web Hosting Service Maintenance – November 21, 2016

UBC IT Bronze Shared Web Hosting Service Maintenance – November 21, 2016

By Vanessa J. Lomas on November 18, 2016

The UBC IT Bronze Shared Web Hosting Service (Interworx) will undergo maintenance on Monday, November 21, 2016, from 22:00 until 23:59 PT. All hosted sites will be offline for a few minutes during the maintenance window.

Posted in IT Infrastructure, Web Services | Tagged Scheduled Maintenance, Service Disruption

[COMPLETED] Scheduled Maintenance – Campus Departmental Shares [K: Drive] – September 2, 2016 17:00 – September 3, 2016 13:00 PT

[COMPLETED] Scheduled Maintenance – Campus Departmental Shares [K: Drive] – September 2, 2016 17:00 – September 3, 2016 13:00 PT

By Steve Rosco on August 16, 2016

Campus Departmental Shares [K: Drive] will be migrated September 2nd starting at 5:00 PM, continuing through until September 3rd at 1:00 PM. This is for all campus departmental shares, otherwise known as the K: drive on Windows, or Users on OSX. During the outage window the shared folders will be migrated to a new server. Please […]

Posted in IT Infrastructure | Tagged Scheduled Maintenance, Servers & Storage

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UBC IT Status

  • Qualtrics Survey Tool maintenance outage on August 25, 2022 22:00-23:59 PT
  • EduCloud Server and Backup As A Service Kamloops Network Maintenance August 21, 2022 06:00-12:00 PT
  • EduCloud Server and Backup As A Service Kamloops Network Maintenance August 21, 2022, 06:00-12:00 PT
  • UBC Vancouver VoIP Phone Service Maintenance August 20, 2022, 08:00 PT - August 21, 2022, 06:00 PT
  • UBC Okanagan Upper Campus Health Network Maintenance August 19, 2022, 08:00-16:00 PT

Contact

IT, Media & Classroom Services
The University of British Columbia
ADM024 - 1138 Alumni Ave
Kelowna, BC
V1V 1V7

Phone: 250.807.9000
Toll-free: 855.807.9001
Fax: 250.807.9212
Web: it.ok.ubc.ca

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Information Technology
Okanagan Campus
ADM024 - 3333 University Way
Kelowna, BC Canada V1V1V7
Tel 250 807 9000
Fax 250 807 9212
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