By Operations Centre on May 5, 2021
Web Services’ vendor, Platform.sh, will be performing platform maintenance to release the latest features, bug fixes and performance updates. All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes will be experienced. Integrations and webhooks may fail during the maintenance, and […]
Posted in General, IT Infrastructure | Tagged Websites & Applications
By Operations Centre on May 5, 2021
Web Services’ vendor, Platform.sh, will be performing platform maintenance to release an underlying software upgrade. All projects and environments will continue to function during the upgrade. The list of sites affected includes but is not limited to: continuingstudies.sauder.ubc.ca events.pharmacy.ubc.ca events.sbqmi.ubc.ca extendedlearning.ubc.ca greencollege.ubc.ca hr.ubc.ca it.ubc.ca nursing.ubc.ca pharmsci.ubc.ca privacymatters.ubc.ca qmi.ubc.ca research.ubc.ca sba.ubc.ca students.ubc.ca vantagecollege.ubc.ca security.ubc.ca
Posted in General, IT Infrastructure | Tagged Websites & Applications
By Operations Centre on May 4, 2021
Scheduled : Canvas will be unavailable for maintenance on May 10th from 1:00 AM to 2:00 AM PT. Users will not be able to access Canvas during the maintenance period. May 4, 2021 – 16:43 PT See https://status.it.ubc.ca for further details.
Posted in General, IT Infrastructure | Tagged Websites & Applications
By Operations Centre on May 4, 2021
Completed : The scheduled maintenance has been completed. May 4, 2021 – 22:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. May 4, 2021 – 19:01 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. May 4, 2021 – 18:00 PT Scheduled : The UBC Vancouver […]
Posted in General, IT Infrastructure | Tagged Email, Servers & Storage, Websites & Applications
By Operations Centre on May 3, 2021
Scheduled : Please be advised that on May 7, 2021, 23:00 PT to May 8, 2021, 03:00 PT, Workday will be undergoing scheduled maintenance as part of its weekly service update. During the scheduled maintenance period, Workday will be unavailable for use. For tips and helpful hints, known and recently resolved issues, upcoming scheduled maintenance […]
Posted in General, IT Infrastructure | Tagged Websites & Applications
By Operations Centre on April 28, 2021
Resolved : The Canvas issue has been resolved around 12:30 PT. We are continuing to monitor closely and work with our vendor to identify the root cause. April 28, 2021 – 12:43 PT Investigating : The Canvas issue has been resolved around 12:30 PT. We are continuing to monitor closely and work with our vendor […]
Posted in General, IT Infrastructure | Tagged Websites & Applications
By Operations Centre on April 27, 2021
Resolved : We received reports that students were receiving error messages when attempting to access Canvas New Quizzes. This issue was resolved by our vendor Instructure at approximately 16:30 PT. This issue did not impact Classic Quizzes or any other part of the Canvas platform. April 27, 2021 – 17:42 PT See https://status.it.ubc.ca for further […]
Posted in General, IT Infrastructure | Tagged Websites & Applications
By Operations Centre on April 27, 2021
Resolved : We received reports that students were receiving error messages when attempting to access Canvas New Quizzes. This issue was resolved by our vendor Instructure at approximately 16:30 PT. This issue did not impact Classic Quizzes or any other part of the Canvas platform. April 27, 2021 – 17:42 PT See https://status.it.ubc.ca for further […]
Posted in General, IT Infrastructure | Tagged Websites & Applications
By Operations Centre on April 27, 2021
Completed : The scheduled maintenance has been completed. April 30, 2021 – 13:30 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 30, 2021 – 13:01 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 30, 2021 – 11:59 PT Scheduled : The Microsoft 365 […]
Posted in General, IT Infrastructure | Tagged Software, Websites & Applications
By Operations Centre on April 27, 2021
Completed : The scheduled maintenance has been completed. May 1, 2021 – 02:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 30, 2021 – 20:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 30, 2021 – 18:59 PT Scheduled : On Friday, April […]
Posted in General, IT Infrastructure | Tagged Websites & Applications