IT, Media and Classroom Services has significantly increased the campus community’s access to its Helpdesk this month — moving from an eight to twelve hour weekday schedule.
Helpdesk hours are now 7:30 a.m. to 7:30 p.m., Monday through Friday.
The instructional, research and business activities at UBC’s Okanagan campus have grown dramatically over the past five years, and the expanded phone and walk-up Helpdesk hours reflect this.
Expanded hours will continue throughout the current academic term. IT, Media and Classroom Services will perform a review and analysis of this service expansion in January to determine how service delivery can be further improved.