By Operations Centre on August 26, 2020
Hyperion Production database is scheduled for maintenance from August 28, 2020 16:30 PT to August 29, 2020 16:30 PT.
During the upgrade users will not be able to login to the Hyperion Production system.
Posted in General, IT Infrastructure
By Operations Centre on August 26, 2020
Beginning August 31st, 2020, UBC will require all new Zoom meetings to have a passcode enabled for increased security. Any new meetings created as of August 31st will have a passcode automatically enabled and generated. Any meetings that were created before August 31st will not be affected by this change. Beginning September 27th, 2020, Zoom […]
Posted in General, IT Infrastructure | Tagged Software
By Operations Centre on August 26, 2020
The Degree Navigator application will be undergoing system maintenance on August 25, 2020, 16:30-17:00 PT. During this time, the application may not be accessible.
Posted in General, IT Infrastructure
By Operations Centre on August 21, 2020
Cloud recording will be enabled on Sunday, August 23rd at 10AM for all UBC Zoom users. When users record a meeting and choose ‘Record to the Cloud’, the video, audio, and chat text are recorded in the Zoom cloud. The recorded files can be accessed and managed from the web portal (https://ubc.zoom.us/). Users can stream […]
Posted in General, IT Infrastructure | Tagged Software
By Operations Centre on August 18, 2020
Spoofed Messages – Deputy.ViceChancellor@ubc.ca Earlier today, UBC Cybersecurity received reports of a message appearing to come from deputy.vicechancellor@ubc.ca These messages contained a Word document attachment, named “University of British Columbia.docx” that attempted to redirect people to a fake Office 365 login page. It was determined that these messages were not sent from the deputy.vicechancellor@ubc.ca email […]
Posted in General, IT Infrastructure | Tagged Email, Security
By Operations Centre on August 18, 2020
Tivoli Workload Scheduler server will undergo server maintenance on August 31, 2020. The Service will not be available starting at 12:00 PT for 60 minutes.
Posted in General, IT Infrastructure
By Operations Centre on August 18, 2020
UBC IT will be conducting maintenance on its DNS servers on August 25, 2020, from 18:00 and 23:59 PT. Access to myDNS GUI may be intermittent during this time.
Posted in General, IT Infrastructure
By Operations Centre on August 18, 2020
The UBC Satellite service will not be available on August 24, 2020, from 09:00 to 12:00 PT due to server maintenance. During the outage window, RedHat servers subscribed to the Satellite service will be unable to contact the server to manage software updates. However, all subscribed RedHat servers will queue and check for availability when […]
Posted in General, IT Infrastructure | Tagged Servers & Storage, Software
By Operations Centre on August 18, 2020
The Degree Navigator application will be undergoing system maintenance on August 18th, 2020 from 16:30 – 17:00 PT. During this time, the application may not be accessible.
Posted in General, IT Infrastructure
By Operations Centre on August 11, 2020
The Campus-Wide Login (CWL) myAccount website (https://www.myaccount.ubc.ca/) will be under maintenance on August 17, 2020, 07:00-08:00 PT.
Active sessions may be interrupted which will require a restart of the browser.
Posted in General, IT Infrastructure | Tagged Campus-Wide Login