By Operations Centre on April 30, 2021
Resolved : UBC IT Technicians have implemented a fix to resolve this outage. They have confirmed that all affected services are now operational. April 30, 2021 – 15:12 PT Investigating : We are continuing to investigate this issue. April 30, 2021 – 14:04 PT Investigating : We are experiencing an outage on a number of […]
Posted in General, IT Infrastructure
By Operations Centre on April 29, 2021
Resolved : The Moodle and iPeer outage has been resolved. April 29, 06:30 PT. April 29, 2021 – 06:30 PT Investigating : We are continuing to investigate this issue. April 29, 2021 – 05:24 PT Investigating : We are currently experiencing issues with iPeer and Moodle. Some users may experience problems accessing these applications. UBC […]
Posted in General, IT Infrastructure
By Operations Centre on April 28, 2021
Resolved : The Canvas issue has been resolved around 12:30 PT. We are continuing to monitor closely and work with our vendor to identify the root cause. April 28, 2021 – 12:43 PT Investigating : The Canvas issue has been resolved around 12:30 PT. We are continuing to monitor closely and work with our vendor […]
Posted in General, IT Infrastructure | Tagged Websites & Applications
By Operations Centre on April 27, 2021
Resolved : We received reports that students were receiving error messages when attempting to access Canvas New Quizzes. This issue was resolved by our vendor Instructure at approximately 16:30 PT. This issue did not impact Classic Quizzes or any other part of the Canvas platform. April 27, 2021 – 17:42 PT See https://status.it.ubc.ca for further […]
Posted in General, IT Infrastructure | Tagged Websites & Applications
By Operations Centre on April 27, 2021
Completed : The scheduled maintenance has been completed. April 30, 2021 – 13:30 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 30, 2021 – 13:01 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 30, 2021 – 11:59 PT Scheduled : The Microsoft 365 […]
Posted in General, IT Infrastructure | Tagged Software, Websites & Applications
By Operations Centre on April 27, 2021
Completed : The scheduled maintenance has been completed. May 1, 2021 – 02:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 30, 2021 – 20:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 30, 2021 – 18:59 PT Scheduled : On Friday, April […]
Posted in General, IT Infrastructure | Tagged Websites & Applications
By Operations Centre on April 27, 2021
Resolved : Shaw Communications was able to work with their vendor to identify and correct the issue. UBC IT Technicians have tested and confirmed that service is back up and running. April 27, 2021 – 08:50 PT Investigating : UBC IT continues to work with Shaw Communications to investigate and rectify the service issue affecting […]
Posted in General, IT Infrastructure
By Operations Centre on April 26, 2021
Completed : The scheduled maintenance has been completed. May 1, 2021 – 03:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 30, 2021 – 23:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 30, 2021 – 22:00 PT Scheduled : Please be advised […]
Posted in General, IT Infrastructure | Tagged Websites & Applications
By Operations Centre on April 21, 2021
Completed : The scheduled maintenance has been completed. April 21, 2021 – 00:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 20, 2021 – 22:03 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 20, 2021 – 21:00 PT Scheduled : TeamShare and Home […]
Posted in General, IT Infrastructure | Tagged Servers & Storage
By Operations Centre on April 20, 2021
Completed : The scheduled maintenance has been completed. April 20, 2021 – 18:30 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. April 20, 2021 – 17:30 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. April 20, 2021 – 16:30 PT Scheduled : The Okanagan Campus […]
Posted in General, IT Infrastructure