Research Support

Register for 2020 UBC Research Computing Summer Sessions

Interested in high-performance computing? Want to learn a new programming language? UBC Advanced Research Computing (ARC) is hosting the 4th annual UBC Research Computing Summer Sessions from August 17th-28th, 2020. This year, the program will be offered virtually in the form of a series of webinars and hands-on online workshops. The Summer Sessions are free […]

*RESOLVED* – Research Network Drive (P: Drive) Outage 2019-12-09 18:30 PST

*RESOLVED* – Research Network Drive (P: Drive) Outage 2019-12-09 18:30 PST

**RESOLVED 13:00 PT Dec. 12** We have resolved this network drive outage and services are now fully restored. Thank you again to everyone for their patience during this disruption. If researchers require support or have additional questions please contact the UBCO IT Service Desk (dial 79000 on campus, or 250.807.9000) or submit a ticket online. **UPDATE: 12:30 […]

SPSS License Renewed for 2019/2020

Our IBM SPSS license server has been successfully updated for 2019/2020. This license update is for SPSS and Amos versions 23-26, and is valid until June 30th 2020. If you are running an older version of SPSS [v24 or v25], although it will continue to function, we recommend you upgrade to SPSS v26 one of two […]

SPSS License Expiry Update

Our existing Site License for IBM SPSS is set to expire May 31st 2019. We are in process of renewing the application with the vendor and will have an update soon. For the time being, you will notice the following warning when you launch the application: “Your license renewal date has passed. This product will […]

Unscheduled Service Outage – Multiple Services Affected March 22, 2019 14:15-16:25 PT

Update @ 04:25PM All customer-facing services are fully restored: Computer login [staff & students] Printing [student & staff] Internet access Telephones Network file storage IT Helpdesk Okanagan web-based systems and services At this point, this incident is considered resolved and there will be no further updates. An infrastructure outage at 02:15pm resulted in an outage […]

Scheduled Network Storage Outage

UBCO IT Services will be upgrading the following file servers on the August long weekend (Aug 4-6, 2018) according to the following schedule: Saturday Aug 4 8:00AM – 10:00AM, N12     – This will affect some users ‘F’ drive access (Personal Network File Storage) Sunday Aug 5 8:00AM – 10:00AM, N14       – This will affect users […]

SPSS License Renewed for 2018/2019

Our IBM SPSS license server has been successfully updated for 2018/2019. This license update is for SPSS and Amos versions 22-25, and is valid until May 31st 2019. If you are running an older version of SPSS [v23 or v24], although it will continue to function, we recommend you upgrade to SPSS v25 one of two […]

SPSS License Renewal for 2018/2019

Our existing Site License for IBM SPSS is set to expire on May 31st 2018. Fortunately, SPSS provides a 30-day post expiration grace period, so the software will continue to work fine (with pop-up warnings) until the end of June.  We should have our SPSS License Server updated with new license codes within the next […]